Holding Vendors Accountable: Designing your own accessibility vendor monitoring program

Learn how you can design your own accessibility vendor monitoring program from the group up and the most effective ways to work with vendors to create the best digital experience possible.

This session will go over everything from getting buy-in from internal stakeholders to navigating tough discussions with vendors about digital accessibility.

Jaunita George

Jaunita joined Navy Federal in 2020 and currently works as an ADA Digital Program Manager leading the Enterprise Technical Accessibility Team, as well as chairing the Accessibility A11ies Community of Practice and serves on the leadership team of Navy Federal’s disability Employee Resource Group.

She represents NFCU on the Accessibility Guidelines and ARIA Working Groups at the W3C. She is also on the leadership team of the Internet Society’s Accessibility Special Interest Group. She contributed to ARIA 1.2, WCAG 2.2 and is listed as a notable contributor to WCAG 3.0.

She is an attorney and developer with a background in instructional design, communications, program management and technology and people leadership. She is active in the accessibility community and is passionate about creating an internet that’s open, free, and accessible to everyone.